que interesante esta queja de 1 estrella de amazon...
Broken PS4-- Blue Pulsating Light of Death-- See UpdateNovember 15, 2013
By
Benjamin F Burris III
Edition:Launch Edition|
Amazon Verified Purchase
Purchased mine 30 minutes after E3 coverage on Amazon. Arrived at my house around 7:00 PM on 11/15/2013 System instantly went to Blue pulsing upon hitting power. Manage to get the system into safe mode, it did some kind of system check, then booted fine. Upon main menu, went to try to login account, asked for update. Downloaded update, system restarted, hasn't worked since. Blue pulsing light all the way.
I can occasionally get into Safe mode in an attempt to repair the system as suggested by those that talked with Sony Technical Support. After selecting the correct options the system would restart after doing its thing, and proceed with blue pulsing light.. Tried the hard drive pull with safe mode, system hangs. Tried to update using USB stick, system hangs at 22% complete. Safe mode if left on for a bit will start to show artifacts then eventually hang (Controller and Safe menu no longer responds).
I called Sony Tech Support waited for 50 minutes and gave up.. I don't have that kind of time to waist on a Friday night.
Extremely disappointed in Sony.
Update 11/16 - 1:00 AM*: Manage to get a hold of Sony Technical Support rep- after cycling the power, checking the cord, then getting into safe mode after 3 attempts, The rep had me Change Resolution, the system started to boot into an Update install mode and proceeded to install the update. Upon restarting the console went straight back into Blue Pulsing Light. Then, of course, I lose all communication with the rep. Phone call was still connected but no one was on the other... I'm back now in waiting line which may take up to two hours. I'll update this if any progress is made.
Update* 11/16 - 2:30 AM: After letting the console sit for 45-50 minutes while off, I manage to get a rep who told me to just select option 6. The PS4 finally booted up just fine. After getting off the phone with the rep, I accidentally bumped the PS4 and it instantly shut off. Back to pulsing blue light. Looks like I have to let it 'cool' for a bit, then safe mode, option 6, then maybe I can get it to work. I'll probably call them later today and have them send a replacement, but at least I'll be able to rig it so I can play it.
Update*: 11/16 - 10:30 AM: Do not jiggle the HDMI port. Do not jiggle the system. If you get the Blue Pulse unplug the system and let it sit for 40 minutes. Then try to get into Safe Mode (hold power down for 7 seconds) and Select Option No 6. I've been using the system for 40 minutes now with no problems. Playing Killzone, will update if anything else occurs. Plan to Bump it up to 3 stars if system maintains.
Resulta que al final la consola funciono...teniendo el inconvenite de las luz azul...
aun asi esto no deberia pasar pero siguen apareciendo las soluciones a los problemas....